Our Clients

Some examples of select projects to illustrate the services that CommunityWerke provides.

Compaq Canada and Hewlett-Packard (Canada)

Project: Redevelop Canadian user group after Compaq's takeover of Digital Equipment and restructure user community after Hewlett-Packard's merger with Compaq.

Solution: Identify and validate new customer base, establish a strategic road map for redevelopment of user group, and transform organizagtion into online communities.

Implementation: Establish communications plan centered around online venues and supplemented with seminars where users and company reps can easily, efficiently and effectively conduct information exchange.

Deliverables and Benefits: Greater interaction between the company and its users, more identifiable demographics for the company to target its marketing messages, stronger customer relationships, and lower cost of administration for the user groups.

Natural Resources Canada

Project: Organize research groups (representing different federal government departments) to more efficiently collaborate on similar research initiatives with common objectives..

Solution: Create an on-line envronment that is conducive to collaborative activities applying the principles of communities of practice.

Implementation: Develop a symbiotic platform with a user-friendly interface that enables users to communicate, interact and collaborate in an on-line environemnt where knowledge generated can be captured and managed.

Deliverables and Benefits: A hosted platform consisting of client applications for moderated interaction and information exchange with dynamic database for knowledge management. Researchers from different government departments can operate more efficiently as a result of more effective communication, reduced duplication in activities, closer working relationships, and cost savings in communications.

Community Business Development Corporations (CBDC)

Project: Planning and promoting the first regional cycling championship in Newfoundland as a venue to showcase the economic opportunities of the region.

Solution: Develop a strategic communications plan for all event stakeholders, sponsors and participants from across the province to stay on-message in the planning and marketing of the event.

Implementation: Manage the event planning process throug on-line venues to provide more efficient communication with all parties involved.

Deliverables and Benefits: Reduced communications issues, more efficient planning process, and lower administration costs.

PeopleForce

Project: Managing a workforce for a company that specializes in deploying a combination of people and technology in an on-line workflow process that performs work of economic value.

Solution: Provide on-line community management processes and developing an on-line work environemnt where communities of practice can be applied.

Implementation: Develop the workforce into an on-line community where workflow managers become members of the community to cultivate an interactive environment that is conducive to information exchange and knowledge generation.

Deliverables nd Benefits: Greater productivity and quality of work produced, more efficient communicatio proceses, and company loyalty from the workers through the community membership experience.